We are pleased to announce that the Gogue Center reopened in April 2021 with live, in-person performances presented at the Amphitheatre at the City of Auburn Lawn and Porch. After months of careful deliberation and planning, we are confident we have set in place the most effective protocols necessary to ensure the safe return of our artists, patrons, staff, volunteers and vendors.

For all Spring 2021 performances, patron seating will be organized on the amphitheatre lawn in adequately spaced two- and four-person seating pods, which will allow patrons from the same household/party to enjoy concerts in our spectacular outdoor venue together while remaining physically distanced from other groups.

CLICK HERE to read our most current press release.

We sincerely appreciate your continued patience and understanding as we continue to rebuild our performance schedule.

On this page, you will find information and details about all rescheduled Spring 2021 performances. We have also included a helpful FAQ section below to help answer any questions you may have about upcoming performances, tickets and seating, and the guidelines established to help keep you safe in our amphitheatre.

Have additional questions? Want to know more? To send us your inquiries, CLICK HERE.

Spring 2021 Performances

may 2021

june 2021

Accessibility

Is the amphitheatre accessible for persons with disabilities?

Yes. The Gogue Center is committed to making all facets of our organization accessible to the widest audience possible. We recognize the needs of persons with disabilities as defined by the Americans with Disabilities Act (ADA) of 1990 and are committed to accommodating individuals as outlined by ADA and State of Alabama accessibility mandates. Accessible, ADA-compliant seating and restrooms are available in the amphitheatre for patrons with mobility concerns. Accessible parking is available in the paved Gogue Center parking lot. A state-issued license plate or placard is required.

Amphitheatre at the City of Auburn Lawn and Porch

Where exactly is the Amphitheatre at the City of Auburn Lawn and Porch located?

The amphitheatre is a part of the Gogue Center campus and is located at 910 South College Street in Auburn, Alabama. The outdoor, open-air venue is situated at the southern end of the building. For all Spring 2021 performances, patrons will enter the amphitheatre through the entry gates located at the front of the building just off the arrival plaza.

CLICK HERE for our exact location.

Arrival

Where will I enter the amphitheatre?

Entry gates for all Spring 2021 performances in the amphitheatre will be set up near the arrival plaza in front of the Gogue Center. Gates will be clearly marked and easy to spot. On-site signage will provide additional direction.

What time should I arrive for performances?

To maximize space for physical distancing, all Spring 2021 performances will have staggered arrival times based on the price zone of your original ticket. To reduce congestion in the arrival plaza, and for the health and safety of your fellow patrons, we ask that you arrive within the window of your assigned time:

Price A
6–6:30 p.m.

Price B
6:30–7 p.m.

Price C
6:45–7:15 p.m.

Price D
7–7:30 p.m.

Price E
7–7:30 p.m.

Bag Policy

Are bags allowed in the amphitheatre?

Yes, but like many entertainment venues, the Gogue Center adheres to a clear bag policy in an effort to provide patrons, artists, staff, volunteers and vendors with a safe and secure environment. Our clear bag policy follows the guidelines established by Auburn University for game days at Jordan-Hare Stadium. Bags must be clear plastic and not exceed 12” x 6” x 12.”  One-gallon resealable plastic storage bags (clear) and small clutch purses (non-clear) not exceeding 6.5” x 4.5” are permitted. All bags are subject to search. The following bags are prohibited:

Backpacks
Cases (camera, binocular, etc.)
Clear backpacks
Diaper bags
Drawstring bags
Duffel bags
Fanny packs
Mesh or straw bags
Oversized totes
Printed pattern plastic bags
Purses (larger than 6.5″ x 4.5″)
Reusable grocery totes
Tinted plastic bag

Can I leave my bag or any other items at the entry gate?

No. The Gogue Center will not assume responsibility for any personal belongings left at the entry gate. You will be asked to return any personal items prohibited from entering the amphitheatre to your vehicle.

I need to bring items into the amphitheatre for medical reasons that don’t fit in a clear bag. What do I do?

Medically necessary items may be brought into the amphitheatre pending proper screening by security personnel. A member of our patron services team will be happy to assist you at the entry gate.

Cameras and Mobile Devices

May I bring a camera to an event or performance? How about a phone?

Cameras and recording devices are permitted, but their use during performances is strictly prohibited unless otherwise noted. Phones and mobile devices are permitted, too, but all mobile and electronic devices should be turned off or silenced during performances.

Children

Are children allowed at performances in the amphitheatre?

Children under three years of age will not be admitted to performances held in the amphitheatre. Children must be able to sit quietly in their own seats throughout the performance. Those unable to do so, along with the adult(s) accompanying them, may be asked by staff, volunteers or security to leave the venue. Under no circumstances may children be left unattended or allowed to leave their pod without an adult.

Do children require a ticket?

Yes. All patrons, regardless of age, must have their own individual ticket in order to attend a performance.

Do children need their own seat?

Yes. In addition to needing their own individual tickets, children must also have their own seat.  

Concessions

Will concessions be available for performances in the amphitheatre?

Yes. Concessions will be available at all performances and should be pre-ordered online. Orders can be placed up to 4 p.m. on the day of a performance. Concession pick-up locations will be designated by on-site signage. No concessions will be sold during or after a performance.

How do I pre-order concessions?

You can pre-order concessions online at aub.ie/gpac-order.  Before choosing your food and beverage items, you will be prompted to select the date of the performance you are attending as well as a pick-up time. (Be sure to double-check the performance date.) Orders must be placed by 4 p.m. on the day of a performance. Orders will be available at the requested time at the Pre-Order Pick-Up tent located just beyond the amphitheatre entry gate.

Will cash be accepted? How do I pay for concessions?

No. To reduce touchpoints for patrons, all transactions will be contactless and cashless.

May I bring outside food or beverages into the amphitheatre?

No. Outside food and beverages are not permitted within the amphitheatre. You may bring one factory-sealed bottle of water into the amphitheatre. Water bottles may not exceed 1 liter and must be clear and plastic.

Exiting the Amphitheatre

Can I leave the amphitheatre and come back during a performance?

Sorry, but due to health and safety concerns, re-entry into the amphitheatre is prohibited. You will not be allowed to exit and return to the venue once you have entered.

Are there staggered exiting times after the conclusion of a performance?

No. Following a performance, ushers will direct patrons to the nearest amphitheatre exit to ensure an organized and safe exit from the venue. 

Face Coverings

Are masks required for performances in the amphitheatre?

At this time, yes. While in the amphitheatre, all patrons, staff, volunteers and vendors must wear face coverings while attending any event or performance on Auburn University property. This includes the Gogue Center. Masks should cover the nose and mouth and are required to be worn at all times, except while eating and drinking.

What if I have been vaccinated? Do I still need to wear a mask?

Yes. Regardless of vaccination status, all patrons, staff, volunteers and vendors are required to wear a face covering. For more information on the Auburn’s face covering policy, CLICK HERE.

For more information on CDC face covering recommendations, CLICK HERE.

Health and Safety

What precautions are being taken to help ensure patron health and safety?

The health and safety of our patrons, artists, staff, volunteers and vendors is of the utmost concern and importance. Our plan to present live, in-person performances in the amphitheatre has been carefully developed with a layered, holistic approach. To help establish a safe and enjoyable performance environment, detailed consideration has been given to several essential areas. For an overview of the health and safety practices in place for all Spring 2021 performances in the amphitheatre, CLICK HERE.

Are there any COVID-related reasons why I should not attend a performance?

Yes. To help ensure the health and safety of your fellow patrons, as well as visiting artists, our staff and volunteers, and vendors, we need your participation. We ask that you do not attend a performance if:

You feel ill or are exhibiting any COVID-19 symptoms.
You have been in close contact with someone diagnosed with COVID-19 within the past 14 days.
You have been directed by a health care provider or public health official to self-isolate or quarantine.
You are currently waiting for the results of a COVID-19 test.

For more information on Auburn University’s response to COVID-19, information on policies and directives, details on testing and tracking, and additional resources, CLICK HERE.

Parking

Will I still have access to parking?

Yes. You will be able to park in the paved Gogue Center lot on Woodfield Drive. Additional parking will be available in the hayfield lot at the corner of Woodfield and South Donahue drives. Designated drop-off and pick-up points in the arrival plaza will be designated with signage.

Will valet parking be available?

No. Valet parking will not be available for Spring 2021 outdoor performances. If you are a sponsor who received valet parking benefits as part of an annual benefits package, you will be able to use them for a Woltosz Theatre performance at a later date.

Pets

Are pets allowed in the amphitheatre?

No. Pets are not allowed in the venue. Only trained service animals or service animals in training with identifiable vests are permitted. No other pets are allowed. All service animals must be leashed or harnessed at all times.

Refunds, Exchanges and Credits

I’m interested in getting a refund on my tickets for Spring 2021 performances. Is this possible?

Yes, absolutely. We understand that you may not be ready to attend live, in-person events. You may not want to see a performance outdoors. Perhaps the new performance date doesn’t work with your schedule. Whatever the reason, refunds are available to you—no questions asked. For Spring 2021 performances that have been postponed or rescheduled due to COVID-19 or for which the venue has been changed, you may request a refund up to one month prior to the rescheduled performance date. For some Spring 2021 performances, refund request deadlines may occur less than one month before the rescheduled performance date.

Current refund request deadlines are listed below:

Alabama Symphony Orchestra: Cinematic Strings
refund request deadline: Friday, May 7, 2021

Chamber Music Society of Lincoln Center: Sensational Strings
refund request deadline: Friday, May 7, 2021

Alabama Symphony Orchestra: Appalachian Spring
refund request deadline: Monday, May 10, 2021

What happens if I miss the refund request deadline for a performance?

If you miss the refund request deadline for a performance, you may request to the exchange tickets for another season performance or request that a credit for the value of the tickets be held on your Gogue Center patron account to be applied to a future season performance.

Can I exchange tickets for another performance?

Yes. Tickets can be exchanged for another season performance. You can also request that a credit for the value of your tickets be held on your Gogue Center patron account to be applied to a future season performance. Additional restrictions and limitations may apply to add-on performances and those presented by outside organizations. Tickets are ineligible for exchange or credit after the performance has begun. To request a refund, exchange or credit for tickets to any of these and other postponed or rescheduled performances due to COVID-19, please contact the box office directly by telephone at 334.844.TIXS (8497) or via email at gpactickets@auburn.edu.

Restrooms

Are restrooms located in the amphitheatre?

Yes. Our outdoor public restrooms are accessible and available to all patrons during performances. Additional portable toilets will also be available to patrons.

Seating

How will seats be organized for performances in the amphitheatre?

Seating will be physically distanced for all Spring 2021 performances. All seating will be arranged in pre-defined, safely spaced seating areas, or pods. Pods are available in two sizes: 10’ x 10’ (for up to four patrons from the same household/party); and 6’ x 6’ (for up to two patrons from the same household/party).

Will I be assigned a seat or pod?

No. Individual seats and pods will not be assigned for Spring 2021 performances. You can choose to sit in any pod you prefer.

Should I bring my own chair to a performance?

No. You do not need to bring your own seat to the amphitheatre. In fact, no outside chairs or stools of any kind are allowed in the venue. Each pod is furnished with the appropriate number of seats.

Can I move chairs from one pod to another?

No. All pods have been organized in a pre-defined, safely spaced arrangement, and the number of seats per pod must remain intact as is. This arrangement has been carefully designed to help ensure your health and safety—and that of your fellow patrons—during the performance. Do not move chairs from one pod to another. If your household or ticket group does not fit within a single pod, please use the appropriate number of pods to accommodate your party.

What if I have more than four people in my ticket group?

The maximum number of patrons allowed in a 10’ x 10’ pod is four. Therefore, if you have more than four people in your ticket group, you will need multiple pods to accommodate your party. Seats may be selected any configuration (from the two pod sizes available) to provide the adequate number of seats needed. For example, a ticket group of five patrons may sit in a four-person 10’ x 10’ pod and a two-person 6’ x 6’ pod. A ticket group of five patrons may also sit in two four-person 10’ x 10’ pods. As seating is first come, first served and based on assigned arrival times, we cannot guarantee that multiple adjacent pods will be available.

What about cushions and blankets? Are they allowed in the amphitheatre?

Absolutely—we want you to be comfortable as possible. Soft seat cushions (including those used at athletics events) are most definitely allowed in the venue. Blankets are also permitted. However, please be advised that security personnel may ask to inspect blankets upon entry into the amphitheatre.

Can I leave my pod during the performance?

We ask that you only leave your pod to retrieve pre-ordered concessions, visit the restroom, or exit the venue at the conclusion of the performance. We ask that you remain seated in your pod at all other times and for the duration of the performance. For your safety and the safety of others, please do not share items between pods and do not move between pods.

Are the amphitheatre’s seating areas covered?

The Amphitheatre at the City of Auburn Lawn and Porch is an open-air venue. No seating areas are covered. 

Ticketing

Are tickets still available for Spring 2021 performances?

Beginning with the Alabama Symphony Orchestra performance on Sunday, May 9, a limited number of new tickets have been made available for all remaining shows in our Spring 2021 series. All performance dates prior to May 9 continue to be sold-out. Please stay tuned to our website and social media channels for updates.

Are the printed tickets I received valid for admission?

No. As the performance venue has changed, the printed paper tickets you received from us in the past are no longer valid for admission. Updated digital tickets will be emailed to all ticketholders beginning Tuesday, April 6, 2021. Digital tickets can be downloaded to Apple Wallet (iPhone) or Google Pay Wallet (Android). We’ll also provide a print-at-home option.

Venue

Why are Spring 2021 performances being presented in the amphitheatre?

Simple—it’s all about health and safety. More than anything, we want to present the artists and live, in-person performances we’ve been longing to bring you (and that you’ve purchased tickets to experience!) for quite some time. Your health and safety, however, along with the wellbeing of visiting artists, our staff and volunteers, and vendors, is also a top priority. Presenting performances in the amphitheatre allows us to welcome audiences back to the Gogue Center while also adhering to important, socially responsible safety guidelines.

Where is the Amphitheatre at the City of Auburn Lawn and Porch located?

The amphitheatre is a part of the Gogue Center campus and is located at 910 South College Street in Auburn, Alabama. The outdoor venue is situated at the southern end of the building. For all Spring 2021 performances, patrons will enter the amphitheatre through the entry gates located at the front of the building just off the arrival plaza.

CLICK HERE for our exact location.

Are artists excited to perform in the amphitheatre?

Yes. The artists featured in our Spring 2021 lineup have specifically requested to perform outdoors. In fact, for many artists touring today, being able to perform in an outdoor venue is a requirement.

I love everything about the Woltosz Theatre, especially the incredible acoustics. Will the experience of seeing a performance outdoors in the amphitheatre be the same as it would be in the theatre?

It’s difficult to compare performances from venue to venue, especially when so much of the experience we take from a performance is based on the environment around us. The artists featured in our Spring 2021 lineup have all performed in a variety of venues around the world. They are well experienced in performing outdoors and will no doubt deliver the best performance possible from the amphitheatre stage. We’ve taken extra steps to ensure that all outdoor performances look and sound their absolute best, too. For example, with some performances, additional sound projection and amplification equipment will be deployed to create a more immersive and intimate environment within the amphitheatre.

Weather

What happens if it rains?

All Spring 2021 performances will take place rain or shine as scheduled. When severe weather conditions exist in close proximity, we may choose to delay or hold a performance. If a weather-related delay is needed before a performance begins, we’ll make every effort to communicate updates and schedule changes as promptly and as far in advance of the performance start time as possible. Delays and holds will be announced from the amphitheatre stage if severe weather conditions occur during a performance.

Are umbrellas allowed inside the amphitheatre?

Yes. Small personal umbrellas are permitted in the amphitheatre. Raincoats and ponchos are also permitted. Tents, canopies, oversized umbrellas and other view-obstructing fixtures, however, are prohibited.

What if severe weather stops or cancels a performance? Will I get a refund?

In the event of severe weather, the Gogue Center adheres to the lightning policy established by the SEC. Refunds will not be granted for a performance that is cancelled or shortened due to severe weather.

Keeping You Safe Outdoors

Like performing arts centers across the country, the Gogue Center’s approach to reopening has been incremental. The decision to welcome patrons back for live, in-person performances was made once artists resumed touring and the necessary health and safety protocols could be put in place.

In addition to moving all Spring 2021 performances to the amphitheatre and the implementation of physically distanced seating, the Gogue Center will also enact a number of new protocols and procedures designed to help protect the health and safety of patrons, artists, staff, volunteers and vendors. These practices include but are not limited to:

Outdoor box office stations and entry gates will be configured to reduce congestion in the arrival plaza prior to performances.

Admission into the amphitheatre will be staggered with assigned arrival times to maximize space for physical distancing.

To reduce physical touchpoints and eliminate hand-to-hand contact between patrons and staff, all tickets will be reissued as digital tickets and distributed electronically.

To reduce congestion at concessions areas, food and beverage items will be available for advance purchase only. All concessions will be prepackaged in individual and/or closed containers to help prevent cross-contamination.

All transactions, including ticket handling and concessions ordering, payment and pickup, will be contactless and cashless to reduce physical touchpoints.

Foot traffic patterns will be configured to limit queuing and crowding throughout the amphitheatre. Movement within the venue will be directed to minimize congregation and limit physical interaction between patrons from different households/parties.

Face coverings will be required in accordance with Auburn University policy, in light of current CDC guidance, and/or at the request of the artist. When required, face coverings must be worn by all patrons, staff, volunteers and vendors regardless of vaccination status. Masks must cover both the nose and mouth and be worn at all times except when eating or drinking.

Hand sanitizer stations will be widely available for use throughout the amphitheatre.

Outdoor restrooms, including portable toilets, will be fully operational, outfitted with touch-free fixtures (e.g., faucets, toilets, etc.) and adequately stocked with supplies for handwashing.

Still have questions?

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Jay and Susie Gogue Performing Arts Center at Auburn University
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